The short answer: Friedman & Associates represents owners and operators of industrial facilities in roofing and large-loss claims across Georgia, Tennessee, and South Carolina: manufacturing and assembly, warehousing and distribution, cold storage, food processing, data centers, heavy industrial and chemical. And in our specialty: claims that were denied or underpaid. Licensed public adjusters in all three states. No recovery, no fee. Call 877-650-3515 or text the partners.
Call us before you call your carrier. The first phone call shapes the whole claim. Already filed, or an adjuster already assigned? We're still your next call.
What we take command of
Results and press
$1,664,329 recovered above the carriers' first offers on just 10 recent published files, from more than a decade of this work. See real case results. You could be next.
"He helped me recover 4 times what insurance was offering… extremely diligent and moralistic in how he worked."Kelly, Google review · 4.8★ across 23 reviews · read them all
When you hire the firm, you get the partners: Joshua and Hannah Friedman, with Callie Macho on client success. Not a call center.
Want the fuller picture first? The film, the results register, and the client portal are all at the front door. Meet the firm →
Why industrial roofs lose on the carrier's price sheet
Saturated insulation under an intact membrane is a total roof. The carrier prices a patch. So we run a forensic site inspection with roofing consultants, engineers, and thermal imaging, then put a line-by-line valuation against theirs, priced to the system your building actually carries.
And the roof is rarely the biggest number. Production interruption can dwarf the cost of the roof above it, which is why the downtime claim gets its own door. Specialized decking and cold-storage assemblies have no line in standard estimating software: if nobody writes the line, nobody pays it.
Not every claim qualifies. Three taps to find out if yours does.
The law and the clock
All three of our states put teeth behind claim handling, and the statutes sit on our shelf in full, free. Georgia's is blunt: a carrier that refuses to pay in bad faith can owe a penalty of up to half the loss, plus attorney's fees (O.C.G.A. § 33-4-6). But on a large loss, the deadline that bites first usually lives in the policy itself.
One clock outranks everything: your policy's own "Suit Against Us" clause. Read it the day a claim goes sideways. Do not assume negotiations extend the deadline; the governing policy and law control, and deadline questions belong with counsel.
Questions from the plant
Is a TPO, EPDM, or metal roof covered like any other roof?
Yes. The policy covers the system it insured: membrane, insulation, decking, flashings. Coverage is rarely the fight; scope and price are, and that is where we work.
Should I call you before I call my insurance company?
Yes. What gets said in the first call shapes the whole claim, so talk to us first. Already filed, or an adjuster already assigned? Call us anyway. We step in at any stage, and the earlier the better.
Can you work with our facilities and risk management teams?
Yes, and the claim is stronger for it. Your maintenance logs, roof warranties, and downtime records become evidence, and we do the carrier-facing work while your team runs the plant.
What does thermal imaging actually prove?
Wet insulation holds the day’s heat after sunset, and the camera maps it. That map turns "the membrane looks fine" into a measured, panel-by-panel moisture scope the carrier has to answer.
Will your inspection follow our site safety program?
Yes. Orientation, PPE, fall protection, permits, and escorts where your rules require them. We inspect industrial roofs for a living, and we work your site the way your best contractors do.
Our roofing contractor offered to handle the insurance claim. Is that normal?
It is common, and the roles matter: your roofer builds, a licensed adjuster negotiates. That is no knock on your roofer. Keeping the roles clean protects you both, and we work well beside good contractors.
What does a public adjuster cost on a large loss?
Nothing up front. The fee is contingency, a percentage of what we recover. If we recover nothing, you owe nothing.
Prefer a quieter first step? Ask us anything, free: a real answer from a licensed adjuster, no strings.
Friedman & Associates are licensed public adjusters in Georgia, Tennessee, and South Carolina, not attorneys. Our work is the licensed practice of public adjusting: reading the policy, documenting and valuing the loss, negotiating with the carrier, and preparing appraisal. Nothing on this page is legal advice, and litigation, including bad-faith suits, is referred to independent policyholder counsel.
Don't take the carrier's first number. A free, confidential review by licensed public adjusters in Georgia, Tennessee, and South Carolina. If we take the case, the fee comes from the recovery, never from you.
See if my case qualifies 877-650-3515