The short answer: Atlas stopped selling Chalet shingles in 2010, so they cannot be bought at any price. Your policy does not promise a match. It promises “like kind and quality” and “for like use” — that is the contract, and that is the argument. There is no Atlas class action settlement to join; no class was ever certified. What decides an unmatchable roof is documentation. Call 770-230-2616 or text the partners.
Call us before you call your carrier. The first phone call shapes the whole claim. Already filed, or an adjuster already assigned? We're still your next call.
The Fox 5 I-Team investigation
October 28, 2015, from Fox 5 Atlanta’s official channel. Watch to 4:26 and the reporter turns the camera on himself: his own house has Atlas Chalet shingles too. That is how ordinary this roof is in Georgia.
“I-Team: The Trouble with Atlas Chalet Shingles,” reported by Randy Travis. Quotations below are transcribed from the broadcast; timestamps are the video’s.
“If it’s an Atlas Chalet roof and only one shingle blows off, what is the right way to fix that roof?” — “The right way to fix that roof would be to replace the shingles. I mean, all of them.”
The I-Team took the investigation’s central question to a public adjuster. That is our founder answering it on camera.
If they have storm damage, the insurance company needs to replace it. The whole roof… I think that if you can’t match these shingles because they’re no longer being manufactured, then I think that the insurance company probably ought to go ahead to satisfy the consumer and do the whole roof.
Seconds earlier, an actual Atlas Chalet shingle — supplied by this firm — landed in his lap on camera. He was describing what he expected of carriers, not announcing a rule.
How do you match them up and have the same like kind and quality — is what the phrase is — so that your roof is whole? That’s the controversy.
“Like kind and quality” is the policy language the whole fight turns on, and the reporter names it on air. It is in your policy right now.
Who answered this question first
When the segment needed someone to answer its central question — if one shingle blows off a roof nobody makes anymore, what is the right way to fix it — the reporter did not ask a roofer or a carrier. He asked a public adjuster, and the public adjuster was Joshua Friedman, already licensed and already representing policyholders. The shingle in the Commissioner’s lap came from this firm. These claims are still contested every day, which is why this practice is appraisal-heavy: unmatchable-material claims rarely close on the first number a carrier writes.
The reporter who broke the Atlas Chalet story went on to become a client. Joshua represented him against State Farm, and then put the new roof on his house.
It is worth being precise about how that worked, because the obvious question is whether a public adjuster can do both. Joshua disclosed his interest in the reconstruction up front, and his compensation was the work and its profit rather than a separate percentage of the claim — the arrangement written into the contract with the insured. Georgia’s rules on adjusters and contracting have since been rewritten; today the firm adjusts and does not build. What has not changed is the position he took on camera in 2015 and has taken on every unmatchable roof since.
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What Atlas itself put in writing
The broadcast is persuasive. Documents are better. In January 2015 a carrier proposed fixing a storm-damaged Chalet roof with “comparable” shingles, or by moving shingles between slopes. Atlas Roofing Corporation answered in writing:
Additionally, due to the size, style and color blends now manufactured in the currently produced shingles, any replacement shingles that are not Chalet would not be a complete match in color or size. A true architectural shingle would give a similar appearance from a distance however current shingles are larger and would need alterations for a fit and the alterations could affect the seal adhesion or surrounding shingles. As alterations would have been made to the roof/shingles any remaining manufacturing warranty would be negated.
Atlas Roofing Corporation, Consumer Services — response to a carrier’s proposed correction, January 28, 2015
The library, and the law behind the argument
Questions homeowners ask
Is there an Atlas Chalet class action settlement I can join?
No. The federal judge overseeing the consolidated Atlas cases refused to certify a class in June 2017, so there is no settlement fund, no claim form, and no window. The judge never decided whether the shingles are defective. Any site selling "the Atlas settlement" is describing something that does not exist.
How do I know if my roof is Atlas Chalet?
By inspection, not by photograph — the court in the consolidated litigation noted the shingles carry no identifying marking. The field tells: keyways between tabs, three tabs instead of two, and printed shadow lines imitating a laminated layer. Get it identified in a dated document by someone qualified.
My shingles are discontinued. Does my insurer owe the whole roof?
It depends on your policy, your state, and your evidence — anyone who says automatically yes or no is overstating. The policy promises "like kind and quality"; when the original cannot be bought, the fight is whether a substitute satisfies that promise. Our full three-state analysis is on the shelf, free.
What is the difference between "like kind and quality" and "matching"?
Like kind and quality is your contract. "Matching" is shorthand from a model regulation most states, Georgia included, never adopted. Argue the contract first. The full analysis: the three-state map in our reading room.
Can I still sue Atlas itself?
That is a lawyer question, not an adjuster question, and the timing is not encouraging — warranty periods generally ran from delivery, and sales ended in 2010. Your claim against your carrier stands on your policy, and nothing in the Atlas litigation limits it.
Should I call you before the carrier?
Yes. The first phone call shapes the whole claim. Already filed, or an adjuster already assigned? We are still your next call.
Prefer a quieter first step? Ask us anything — free: a real answer from a licensed adjuster, no strings.
A handful of shingles for a roof that cannot be replaced in kind is a position, not a repair. If a carrier has priced a patch on a discontinued roof, that is a documentation fight — the one this firm was already having on television. Free case review; no fee unless we recover.
See if my case qualifies 770-230-2616