This document establishes that the product is no longer manufactured. Independence AR and Patriot AR discontinued across the South Atlantic region excluding Alabama, plus colour deletions across Cedar Crest AR (Chaparral Cedar, Saddle Brown, Slate Gray) and Highland Slate AR (Saddle Brown).
Discontinued CertainTeed · Roofing · 2018 · 2 pages
2018 Product Line Changes — CertainTeed Roofing, South Atlantic Region
In their own words
Products will be supplied while stocks last.
CertainTeed — 2018 Product Line Changes — CertainTeed Roofing, South Atlantic Region, 2018
That sentence is not our characterisation of the manufacturer’s position. It is the manufacturer’s position, in the document below, which you can read yourself in about a minute.
Get the document
2018 Product Line Changes — CertainTeed Roofing, South Atlantic Region
Issued by CertainTeed. Published here complete — no summary standing in for the document, no email required.
Issued by CertainTeed. Held in this firm’s reference library; not published elsewhere. Homeowner-identifying details, where a letter was addressed to a particular property, are blacked out — nothing else is altered, and no operative text is ever redacted.
What to do with it
A carrier cannot direct you to buy something that is not sold. Once the product is off the market, the question stops being "can this be repaired" and becomes "can this building be restored with materials of like kind and quality" — which is a very different question, and one the carrier has to answer.
- You have the manufacturer’s document. That part is finished. Most homeowners never get this far, and it is the step a carrier cannot argue with — it is not your opinion, it is the company that made the product.
- Put it in writing, to the adjuster, with the claim number. Attach the document and ask one specific question: name the exact replacement product — manufacturer, line, colour, dimensions, exposure, nail zone, sealant design, supplier, quantity available locally — and who will answer for the repair if it fails. Vague answers are the whole game; a specific question ends it.
- Get the position on the record before anything gets installed. Once a mismatched or incompatible repair is on the building, you are arguing about something already done.
If you want the second and third steps handled by someone who does this for a living, that is what we are for — and the review costs nothing. If you would rather do it yourself, the document above is yours either way. That is the point of publishing it.
Related documents
Other CertainTeed documents
CertainTeed discontinued product register
CertainTeed’s own master register of permanently discontinued and modified lines — the first place to look if your roof is CertainTeed.
CertainTeed Landmark and related lines
Even where the product name has not changed, CertainTeed identifies three conditions that defeat a partial repair on an aging roof: the older shingles have lost pliability, the granule blend has been reformulated, and lines such as Landmark converted from English to metric dimensions.
CertainTeed algae-resistant vs. non-AR
Mixing AR and non-AR shingles produces two defects: an immediate colour difference, and a slower one as algae grows on only half the roof.
CertainTeed roof repair guidelines
CertainTeed’s own repair standard rejects reusing shingles and forbids intermixing metric and English (standard) sizes on one roof. Building codes require installation to follow the manufacturer’s instructions — which makes this document a code argument, not just a preference.
CertainTeed Independence Designer
The manufacturer’s bulletin for a discontinued premium shake-look shingle — Shangle design, 300 lbs. per square, UL Class A, Class 1 impact rated. When the original product is gone, this is the specification a proposed substitute has to be measured against.
CertainTeed Independence Designer
The full original colour range for a shingle you can no longer buy: Burnt Sienna, Charcoal Black, Colonial Slate, Cottage Red, Driftwood, Georgetown Gray, Hamilton Blue, Heather Blend, Hunter Green, Weathered Wood.
Other manufacturers saying the same thing
Atlas Chalet
Atlas discontinued the Chalet 30-year laminated shingle in mid-2010 and replaced it with the Pinnacle HP line. Chalet went onto tens of thousands of Georgia homes, and it is the single most common discontinued-shingle dispute in this market.
Atlas Chalet
Atlas’s follow-up letter goes further than the discontinuation itself: the Chalet’s proprietary design and physical size differ from current production, so combining old and new raises ASTM compliance problems.
Atlas GlassMaster
Atlas Roofing Corporation confirms in writing that the GlassMaster shingle is no longer manufactured.
Atlas StormMaster Slate
Discontinued effective January 1, 2023. Atlas did not just retire the product — it stated on the record that nothing else in the market matches it.
The rule this document serves
Your policy promises repair or replacement with material of like kind and quality. That is a replacement-cost and indemnity obligation, not an appearance theory — and it is why “matching” is the carrier’s word, not the policy’s. Where the installed product cannot be bought, or cannot be combined with what is still sold, the covered building cannot be restored to like kind and quality by patching it, and that is true before anyone argues about how it looks. The full doctrine, and the other 125 documents, are on the discontinued materials hub.
You have the manufacturer's document. The next part is the argument. Handing a carrier a technical bulletin and getting it honoured are two different jobs. The case review is free, and you pay nothing unless we recover.
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