West v. State Farm · CJ-2025-135 · Exhibit 16
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Claim “opportunity sizing” joined profit meetings
State Farm leaders built checkpoints to size each peril, ask whether tactics should pivot, and integrate the work with Fix Profit Task Force meetings. Decisions affecting claim payments were placed inside a recurring profit-management process.
Opportunity Sizing work being completed by each CM Peril Lead.
- profit meetings
- claim payments
- leadership
Source: Released court-filed record · filed PDF pages 68–71. The source page is preserved; Friedman & Associates’ attribution sits outside it.