West v. State Farm · CJ-2025-135 · Exhibit 08
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The roof dashboard was a “silver platter”
State Farm leaders planned a Wind/Hail FME dashboard focused on Texas, Illinois, and Georgia; Manduca called the work a “passion project,” and Kathy Ress called it a “silver platter.” Roof outcomes were watched as a management result, not left solely to one adjuster and one claim.
Silver platter for you
- dashboard
- roof results
- tracking
Source: Released court-filed record · filed PDF pages 46. The source page is preserved; Friedman & Associates’ attribution sits outside it.