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State Farm Secret DocumentsExhibit 04
Released court-filed record · filed PDF 35

The roof “opportunity” was indemnity spend

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West v. State Farm · CJ-2025-135 · Exhibit 04

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The roof “opportunity” was indemnity spend

Manduca called the bucket “indemnity spend,” compared State Farm’s replacement rates with Accenture figures, and said improved “Accuracy” in one bucket could be worth $50 million. Money not paid for full roofs was treated as an enterprise opportunity.

Exact language from Exhibit 4 · filed PDF page 35

The hypothesis helped us see our biggest buckets of opportunity (indemnity spend)

Source: Released court-filed record · filed PDF pages 35. The source page is preserved; Friedman & Associates’ attribution sits outside it.